Unfreeze Experian

Experian is the trickiest bureau to deal with, because you don’t have any account to log into. This step-by-step guide of how to unfreeze your credit at Experian aims to cover the many details that may slow down a freeze request.

1. Login to your Account

Follow this link to login to your Experian account: https://www.experian.com/help/login.html

On the left side of the page, there is a big “Sign into your account” button. Click it to continue, then fill in your username and password. You may also need to perform an extra 2-factor verification step to login by getting a code from Experian.

Experian website login page, consumer portal to freeze your credit at the Experian credit bureau

2. Skip Upsell Page

Experian has many consumer products that they want you to pay for. You do not need to pay Experian anything to freeze and unfreeze your credit. Skip this page by clicking the blue “no, keep my current membership” button to continue.

Experian website upsell page, shady attempt to upsell you to services you do not need for freezing and unfreezing your credit

3. Manage your Security Freeze

Now in your account dashboard, there is a “Protection” section in the bottom right hand side of the page. Under that section, you will find a security freeze component showing your credit file status as currently frozen. Click on the “Manage” link to continue.

Experian website account screen, highlighting the security freeze component to unfreeze your credit at Equifax credit bureau

4. Unfreeze your Credit File

Now you’re finally on the page where you can remove a security freeze. Click on the ‘Frozen’ toggle button to remove your security freeze at Experian and unfreeze your credit file.

Experian website Security Freeze page, showing toggle to unfreeze your credit at Experian

5. Confirmation

That’s it! You just unfroze your credit at Experian!

Shortly after the toggle animates and changes to “Unfrozen,” you will see a confirmation dialog box in the bottom right of your screen. If you don’t see a confirmation and are unsure that you frozen your credit, try refreshing the page. You will also receive a confirmation email from Experian.

Experian website Security Freeze page, showing toggle to freeze and unfreeze credit at Experian and unfrozen confirmation box

What to do with Unfrozen Credit

Use it! Unfrozen credit means you are free to apply for new credit cards, get approved for a mortgage, or apply for other credit products. If you found Snowcap.Me helpful or want to support our mission, shop our latest offers by clicking the button below.

Important note: Unfreezing your credit only at Experian may cause a new credit application to fail, if your Equifax or TransUnion credit files are still frozen. If you haven’t already done so, unfreeze your credit at Equifax and TransUnion to be certain a company can check your creditworthiness.

After you use your unfrozen credit, be sure to re-freeze your files so you are once again protected against major identity theft. You can use our freeze guides to re-freeze your credit.