Unfreeze TransUnion

TransUnion credit freeze account holders will breeze through this step-by-step guide on how to unfreeze their credit at TransUnion. Don’t have an account yet? Follow this link to create the correct type of TransUnion account so you can freeze and unfreeze your credit quickly.

For help on common TransUnion Errors, see this page.

1. TransUnion Account Login

TransUnion has several different account types. Be sure to log into the correct type. On the bottom right of TransUnion’s consumer page, there is a yellow “log in here” button that will prompt for credentials for the correct account type. Click here for that page: https://www.transunion.com/customer-support/login. The login screen where you enter your username and password after clicking “log in here” looks like this screenshot.

TransUnion website account types login page, highlighting the credit freeze account to freeze your credit at TransUnion

2. TransUnion Account Home screen

After entering your login details, you will need to click through this simple continue message to enter your account dashboard. Once your account loads, the options are super simple. Click on the “View my freeze status” link.

TransUnion account home screen, showing a link to "View my freeze status"

3. Remove your Freeze

TransUnion will determine that your file is currently frozen and present options to permanently or temporarily remove your freeze. Click on the yellow “remove freeze” button. This simple continue prompt will show after you click the button to confirm your selection. Click “Continue.”

TransUnion account "Remove Freeze" button, showing a blue button to remove a security freeze and one to temporarily lift one

4. Permanent or Temporary Option

Like the other credit bureaus, TransUnion presents options to remove your credit freeze permanently or temporarily. Either option will unfreeze your credit, so click “continue” for permanent removal or “temporarily lift instead” to select off/on dates for a temporary lift.

TransUnion account permanent or temporary security lift option page, showing a blue button options

5. Confirmation

That’s it! You just unfroze your credit at TransUnion! You should receive a confirmation email in about twenty minutes.

No PIN was required for unfreezing via the website.

TransUnion account credit unfreeze confirmation page, confirming that your credit file at TransUnion is unfrozen

What to do with Unfrozen Credit

Use it! Unfrozen credit means you can apply for new credit cards, get approved for a mortgage, or apply for other credit products. If you found Snowcap.Me helpful or want to support our mission, shop our latest offers by clicking the button below.

Important note: With your TransUnion account, how to unfreeze your credit at TransUnion is pretty straightforward. However, unfreezing your credit only at TransUnion may cause a new credit application to fail if your Experian or Equifax credit files are still frozen. If you haven’t already done so, unfreeze your credit at Experian and Equifax to be sure a company can check your creditworthiness.

After you use your unfrozen credit, be sure to re-freeze your files, so you are once again protected against major identity theft. You can use our freeze guides to re-freeze your credit.